Your privacy matters.
Frshly Baked (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This policy explains what information we collect, how we use it and how we handle it.
Information we collect
We may collect information that you provide directly to us, such as:
- Your name
- Email address
- Business details
- Information submitted through contact or enquiry forms
- Any other information you choose to provide when contacting us
We may also collect technical information automatically when you visit the website, such as your IP address, browser type, device information and information about how you interact with the website.
How we use your information
We may use information we collect to:
- Respond to enquiries
- Discuss potential projects
- Provide and manage our services
- Understand how visitors use our website
- Improve the website and user experience
- Monitor website performance
- Protect the website from misuse or security issues
We do not sell your personal information.
Analytics and tracking
We use third-party tools to understand how visitors interact with our website.
Google Tag Manager
We use Google Tag Manager to manage website tags and tracking technologies. GTM itself is a tag-management system and may be used to deploy other services on the website.
Microsoft Clarity
We use Microsoft Clarity to understand how visitors interact with our website. Clarity may collect information about interactions such as clicks, scrolling and navigation patterns.
Clarity can use cookies and similar technologies to provide these insights.
We use this information to understand how the website is being used and identify areas that could be improved.
Cookies
Our website may use cookies and similar technologies for functionality, analytics and performance.
Where required, we will ask for your consent before using non-essential cookies or tracking technologies.
You can also manage or restrict cookies through your browser settings.
Third-party services
We use third-party services to operate, analyse and manage our website and enquiries.
Tally
Tally is used to collect information submitted through our enquiry forms.
Notion
Notion is used to organise and manage information submitted through our enquiry forms and information relating to potential or active projects.
Google Tag Manager
Google Tag Manager is used to manage website tags and tracking technologies.
Microsoft Clarity
Microsoft Clarity is used to understand how visitors interact with our website, including interactions such as clicks, scrolling and navigation.
These services may process personal information on our behalf and are subject to their own terms and privacy policies.
Legal basis for processing
We process personal information where it is necessary to:
- Respond to enquiries
- Provide or manage our services
- Pursue legitimate business interests
- Comply with legal obligations
- Fulfil other purposes where you have provided consent
Where processing is based on consent, you can withdraw your consent at any time.
How long we keep your information
We only retain personal information for as long as reasonably necessary for the purpose for which it was collected, including where we have an ongoing business relationship or are required to retain information for legal or accounting purposes.
Your rights
Depending on your circumstances, UK data protection law gives you rights in relation to your personal information, including the right to:
- Request access to the information we hold about you
- Ask us to correct inaccurate information
- Request deletion of your information
- Object to certain uses of your information
- Request restriction of processing in certain circumstances
- Withdraw consent where processing is based on consent
You can contact us if you would like to exercise any of these rights.
Contact
If you have questions about this Privacy Policy or how we handle your information, contact us through the contact details provided on the website.
Frshly Baked
hola@frshlybaked.design
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements.